Jenny McNeal

Mrs. McNeal began working in the insurance business almost 18 years ago in her father’s agency in a small farm town in Ohio.  Following a move to the South in 2001, she has grown her knowledge and experience of the Insurance Industry to encompass all levels of significance, specializing in high net-worth clients.  She has worked for various brokers all of whose business was focused in the Southeast, and has been based in the Atlanta market for the last 3 years.  This experience has given her the ability to manage clients with varying needs, including coastal and rural exposures, while still maintaining a personalized, “small-town” approach.  She has earned her CISR (Certified Insurance Service Representative) designation and is constantly expanding her knowledge of the insurance market.  When not working, Jenny enjoys cooking, making jewelry and volunteering time to local animal charities.


Laurie Mills

Laurie Mills serves as Commercial Account Manager for Cay Insurance Services.  She has nearly 20 years experience in the insurance industry, specializing in property & casualty lines. Laurie has extensive experience in small business account management. Laurie began her insurance career in 1995 with Edwards Insurance Agency. She later worked for Palmer & Cay in the Private Accounts Division, managing and servicing accounts for high net-worth individuals. Prior to joining Cay Insurance Services, she worked for Wells Fargo Insurance Services/USI Insurance Services LLC as a Commercial Senior Account Manager for the small business unit. She resides in Savannah and in her spare time enjoys running and competing in 5K’s.


Kathy Rettle

Ms. Rettle became a member of Cay Insurance Services in August of 2012 after moving to Charleston from the St. Louis, MO area.
Kathy began her insurance career in 1992 as an underwriter for a local company based in the Midwest.  She has worked on the company side and the agency side of the business.  This experience has broadened her knowledge as an agent understanding her role as a field underwriter for the companies and giving her the expertise to manage the individual needs of each client.
She has earned the CISR designation (Certified Insurance Service Representative) and continues to broaden her knowledge in this ever changing industry.
When not working, Kathy serves as president of her HOA Board and enjoys cooking and spending time with family and friends.


Melinda Chestnut

Melinda Chestnut joined Cay Insurance Services in 2015. She has over 30 years of experience in the insurance industry ranging from personal lines insurance agent, claim and customer service operations manager to internal audit. Prior to joining our firm, Melinda worked for CNA Insurance for 22 years. Melinda has earned and maintained her CISR (Certified Insurance Service Representative) designation for 15 years. As an Account Manager, she provides exceptional service for her clients.


Vicki Carter

Vicki joined Cay Insurance Services in 2017 as a Personal Lines Account Manager.  She has over thirty years experience working in the insurance industry and has concentrated on providing custom insurance plans for clients in the affluent market.  Prior to joining our agency she has worked for Willis Insurance and Palmer and Cay.  Her years of insurance experience make her an unparalleled advocate for her clients during the underwriting and claims processes.  She is adept at finding insurance solutions in the Georgia and South Carolina coastal markets.  Her goal is to always provide exceptional customer service to her clients.


Alice Johnson

Ms. Johnson joined our firm in 2017.  Prior to joining our firm she worked for USI Insurance in the Personal Lines Department in Savannah.  She has over 23 years experience in the insurance industry and has obtained the National Alliance for Insurance Education and Research designation of Certified Insurance Counsellors (CIC).  Her primary focus has involved managing the personal insurance programs for affluent individuals and families.  She provides a high level of individual client support to assist in the  protection of the  clients’ assets and minimize their liability exposure.  She is dedicated to continuing to increase her knowledge of the industry and markets so she can always provide the highest level of client service.


Elise Biegler

Ms. Biegler became a part of Cay Insurance Services in May 2017. She recently received her Bachelor of Arts from Georgia Southern University in International Studies and Spanish. Prior to joining the team, she worked as an intern in the retail industry. When not working, she enjoys travelling, cooking, and running.


Our Atlanta Team

Our Atlanta team works with successful families to protect and enhance their lives so they  can pursue things that matter to them most. We offer not just high level concierge style service, but solutions and simplicity amid a world of the complex.



Cay Insurance